Returns & Exchanges
At BRUNETKA HARNESS, we strive for perfection in every handcrafted piece, but if your selection isn't the perfect fit, we offer a 14-day return period for unused items in original packaging. Please note that for hygiene reasons, certain intimate accessories may be ineligible for return if the security seal is broken.
Initiate Your Request
Contact our support team within 14 days of delivery with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Carefully place the harness or accessory in its original dust bag and box, ensuring all tags are attached and the product shows no signs of wear.
Ship the Item
Afford the return shipping using a tracked service and send the package to the boutique address provided in your authorization email.
Quality Inspection & Refund
Once our artisans verify the item's condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing